Community Resources

For non-urgent situations, contact one of the following resources:

Population Served
Contact Information
Distress Centre of Ottawa and Region (24-hour distress line) Over 16 years of age in Ottawa and Eastern Ontario (613) 238-3311
Tel-Aide Outaouais (24-hour crisis line) Francophones living in the Ottawa and Gatineau regions 613-741-6433 in Ottawa or 819-775-3223 in Gatineau
Youth Services Bureau of Ottawa (YSB) 24/7 Crisis Line.
Includes a Mobile Crisis Team of counsellors who respond to crisis situations in Ottawa by travelling to the individual in crisis.
Up to 18 years of age 613.260.2360 or toll free outside Ottawa at 1.877.377.7775
The mobile team operates from 4:30pm to midnight Mondays to Fridays, and 11am to 11pm Saturdays and Sundays.
Ottawa Hospital Mental Health Crisis Line Young adults over the age of 18 722.6914 or toll free outside Ottawa at 1.866.996.0991